Last Updated: October 16, 2025
At VisitBangladesh.com.bd (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (the “Site”), use our services (e.g., AI itineraries, bookings, and content), or interact with us. By accessing or using the Site, you consent to these practices.
We comply with Bangladesh’s Data Protection Act 2023, as well as international standards like the EU General Data Protection Regulation (GDPR) for users from applicable regions. If you have questions, contact us at privacy@visitbangladesh.com.bd.
1. Information We Collect
We collect information to provide personalized experiences, improve our services, and comply with legal obligations. This includes:
Personal Information
- Voluntarily Provided: When you book tours, submit inquiries, or create an account, we collect your name, email, phone number, travel preferences, and payment details (processed securely via third-party gateways like Stripe).
- User-Generated Content: Reviews, comments, or uploaded photos (e.g., for itineraries) are stored with your username.
Non-Personal Information
- Automatically Collected: Device type, IP address, browser, OS, and usage data (e.g., pages visited, time spent) via cookies and Google Analytics. This helps us understand site performance and user behavior.
- Location Data: Approximate location from IP for localized content (e.g., nearby eco-tours); exact location only if you enable geolocation for maps.
We do not collect sensitive data (e.g., health, religion) unless required for bookings (e.g., dietary needs).
2. How We Use Your Information
Your data powers a better experience:
- Service Delivery: Personalize itineraries (e.g., eco-focused recommendations) and process bookings.
- Analytics & Improvement: Google Analytics tracks anonymous trends (e.g., popular destinations like Sundarbans) to optimize content—no individual profiling.
- Communication: Send newsletters, booking confirmations, or promotional emails (opt-out anytime via link).
- Legal Compliance: Report to authorities if required (e.g., under Data Protection Act 2023).
We use data for sustainability too—e.g., aggregating eco-scores to promote low-impact travel.
3. Cookies and Tracking Technologies
We use cookies (small files stored on your device) for functionality and analytics:
- Essential Cookies: Enable core features like navigation (e.g., session management).
- Analytics Cookies: Google Analytics (google-analytics.com) tracks site usage (e.g., bounce rates) to refine user experience. Data is anonymized; no personal identifiers shared.
- Third-Party Cookies: From partners like ShareTrip for bookings; opt-out via browser settings.
Cookie Policy Summary
| Cookie Type | Purpose | Provider | Duration |
|---|---|---|---|
| Essential | Site functionality | VisitBangladesh.com.bd | Session |
| Analytics | Usage insights | Google Analytics | 2 years |
| Marketing | Personalized ads | Google Ads/ShareTrip | 1 year |
Manage cookies via our banner (consent required for non-essential). For Google crawling, our robots.txt allows indexing of public pages (e.g., blogs) but blocks sensitive areas like admin panels—ensuring SEO visibility while protecting data.
4. Sharing Your Information
We do not sell your data. Sharing is limited:
- Service Providers: Google Analytics for insights (anonymized); Stripe for payments (PCI-compliant).
- Partners: Affiliates like Nijhoom Tours for bookings (only necessary details, e.g., name/dates).
- Legal: If required by law (e.g., BTB audits) or to prevent harm.
For international users, data transfers (e.g., to US-based GA) use Standard Contractual Clauses for GDPR compliance.
5. Your Rights and Choices
Under Data Protection Act 2023 and GDPR:
- Access/Delete: Request your data or erasure via privacy@visitbangladesh.com.bd (response within 30 days).
- Opt-Out: Unsubscribe from emails; disable cookies in settings.
- Children: Site for 18+; no data from minors.
We retain data for 2 years post-interaction or as legally required.
6. Security Measures
We use SSL encryption, firewalls, and regular audits to protect data. However, no system is 100% secure—report breaches to us immediately.
7. Changes to This Policy
We may update this policy; changes posted here with date. Continued use constitutes acceptance.
Contact Us
Questions? Email privacy@visitbangladesh.com.bd or write to: VisitBangladesh.com.bd, [Your Address], Dhaka, Bangladesh.